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Terms of Use

Effective date: June 11, 2026 Last updated: June 11, 2026

These Terms of Use govern your use of mattoxengineering.com, the public website operated by Mattox Engineering LLC ("Mattox Engineering", "we", "us"). By using the site, you agree to these terms. If you do not agree, please do not use the site.

These terms cover the public marketing website only. Consulting, managed-service, implementation, support, or other paid engagements are governed by a separate signed agreement, statement of work, master services agreement, or similar written contract, not by these website terms.

1. Acceptable use

You may browse the site, contact us, request an assessment, use the chat widget, and subscribe to our newsletter. You agree not to:

  • Use the site to break the law or infringe anyone's rights
  • Attempt to disrupt, overload, probe, or gain unauthorized access to the site, admin area, forms, chat, or underlying infrastructure
  • Scrape, harvest, or bulk-collect content or data except as permitted by our robots rules or with our written permission
  • Submit false information, spam, malware, unlawful material, infringing material, or content you do not have the right to submit
  • Impersonate someone else or misrepresent your affiliation with any person or entity

We may rate-limit, block, suspend, or restrict access to protect the site, our systems, and other users.

2. Intellectual property and content

The site content, including text, branding, logos, design, case studies, blog posts, downloadable materials, and related materials, is owned by Mattox Engineering or its licensors and is protected by intellectual property laws. You may view and share links to the site for ordinary, non-commercial purposes, but you may not copy, republish, sell, or create derivative works from site content without our permission, except where the law allows.

Any feedback you send us about the site may be used by us without obligation to you.

3. Newsletter

If you subscribe to our newsletter:

  • Subscription is double opt-in; you must confirm through the link we email you before you are added
  • You can unsubscribe at any time using the link in any newsletter email
  • We send it on an occasional basis, and cadence and topics may change

How we handle your email is described in the Privacy Policy.

4. Third-party links and services

The site may link to third-party sites, tools, or services we do not control. We are not responsible for third-party content, practices, availability, security, or privacy. Following third-party links is at your own risk.

5. No warranty / "as is"

The site and its content are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of accuracy, availability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

Content on the site, including any results, benchmarks, timelines, or outcomes we describe, is illustrative and not a guarantee. Engagement outcomes vary, and nothing on the site is a promise of a specific result.

We do not warrant that the site will be uninterrupted, secure, error-free, or available at any particular time. We do not warrant successful form delivery, chat delivery, email delivery, or any particular response timing. We may change, suspend, or remove site content or functionality at any time.

6. Limitation of liability

To the maximum extent permitted by law, Mattox Engineering will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, data loss, business interruption, system downtime, loss of goodwill, or similar losses arising from or related to use of the public website.

We are not liable for form transmission failures, chat transmission failures, delayed responses, internet outages, hosting downtime, security events, malicious interference, or other events affecting whether a website submission reaches us or receives a response.

For claims related only to use of the public website, Mattox Engineering's total financial liability is limited to the lesser of USD $100 or the amount you paid to access the public website. Because the public website is currently provided free of charge, this cap may be zero. Paid consulting and managed-service engagements are governed by their separate signed agreements, and this public-site cap does not replace those contract terms.

Some jurisdictions do not allow certain disclaimers or limitations of liability, so some of the above may not apply to you. In that case, liability is limited to the maximum extent permitted by law.

7. Indemnity

Each party agrees to indemnify and hold the other party harmless from third-party claims, losses, liabilities, damages, costs, and expenses arising from that party's breach of these Terms, unlawful conduct, negligence, willful misconduct, submitted content or materials, or infringing materials. This website indemnity applies to public website use and does not replace any indemnity terms in a separate signed services agreement.

8. Governing law and dispute resolution

These terms are governed by the laws of Illinois, without regard to conflict-of-laws rules.

Before filing arbitration or a court action, the party raising a dispute must send written notice describing the dispute and allow 30 days for informal resolution. Notices to Mattox Engineering may be sent to privacy@mattoxengineering.com or by mail to 1812 33rd Ave, Sterling, IL 61081.

After the 30-day informal resolution period, disputes arising from or related to these website terms or public website use will be resolved by binding arbitration in Whiteside County, Illinois, administered by the American Arbitration Association under its Commercial Arbitration Rules. If AAA determines, or applicable law requires, that the AAA Consumer Arbitration Rules apply to a particular individual consumer claim, those Consumer Arbitration Rules will apply.

Claims must be brought only on an individual basis. Class actions, collective actions, representative actions, class arbitrations, and collective arbitrations are waived to the maximum extent permitted by law.

Either party may bring an individual claim in small claims court if the claim qualifies. Either party may seek temporary, preliminary, or permanent injunctive relief in courts located in or serving Whiteside County, Illinois. Fees and costs are governed by the applicable AAA rules and applicable law.

9. Changes to these terms

We may update these terms. We will revise the Last Updated date above. Continued use of the site after a change means you accept the updated terms.

10. Contact

Questions about these terms: hello@mattoxengineering.com. Postal: 1812 33rd Ave, Sterling, IL 61081.